Registration & Renewable Warranty
Back to Top- Download the Atmosphere™ Connect app.
- Pair your unit via WiFi.
- Hit the "Register" icon to successfully register your unit.
Registering your unit online or via mobile device will activate your unit’s original two-year limited warranty. As your Atmosphere Sky™ unit filters the air in your home, it will alert you when your filters need to be replaced. If you purchase, install and register the new filters within 90 days of when you are alerted, then you continue your warranty protection for up to 5 years.
Filter Replacement
Back to TopIn order to ensure you continue your limited warranty, you must register your replacement filters within 90 days of purchase using our simple, three-step process:
- Open your Atmosphere™ Connect app
- Place new filter in the unit
- A message will pop-up with the option to register your new filter, and hit "Register"
How To Videos
Back to TopWatch Video: English | Spanish | French | Mandarin | Korean
How To: Register Your Device
Watch Video: English | Spanish | French | Mandarin | Korean
How To: Renew Your Warranty
Watch Video: English | Spanish | French | Mandarin | Korean
How To: Change Your Filters
Watch Video: English | Spanish | French | Mandarin | Korean
How To: Use Your Mobile App
Watch Video: English | Spanish | French | Mandarin | Korean
Demo Video: Smoke Reduction
Watch Video: English | Spanish | French | Mandarin | Korean
Demo Video: Odor Removal
Watch Video: English | Spanish | French | Mandarin | Korean
Troubleshooting
Back to TopLet’s figure out what’s going on. Our step-by-step tool helps you get your product working again.
Start Troubleshooting
Returns & Maintenance
Back to TopIf you suspect your Atmosphere Sky™ unit is malfunctioning or requires service, please contact the Amway Customer Service team below. They will guide you through helpful steps to determine if your unit needs to be sent in for repair or replacement, and will walk you through the process if it does.
Please do not return your Atmosphere Sky™ unit to Amway without first contacting Customer Service. The team will issue you a Return Authorization, which includes free-of-charge postage, so that your product can be processed properly.
Contact Us
(800) 265-5470
customer.service.ca@amway.com
*Exclusions and fees may apply. For complete details, click Satisfaction Guarantee.